Overview

Under the direction of Table Games trainers, dealer school trainees will attend a 6-10 week course to learn how to deal BlackJack, Three Card Poker, Texas Hold'em, and possibly other card dealing games.

Responsibilities

DEALER TRAINEE GUIDELINES

• Must be able to pass a basic math assessment
• No prior experience required
• Training is paid, with scheduling to be coordinated with your existing work schedule. Available training classes are:
• Monday, Tuesday, Wednesday, and Friday
• 9:00 AM - 1:00 PM OR
• 1:00 PM - 5:00 PM
• Upon completion of training, trainees must successfully pass an audition to be eligible for transfer
• Excessive absence and tardiness to dealer school may result in removal from dealer school

ESSENTIAL FUNCTIONS AS A TABLE GAMES DEALER (UPON SUCCESSFUL COMPLETION OF TRAINING & LICENSING):

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• • • Performs the functions of a Table Games Dealer on an assigned shift
    • Responsible for dealing an assigned game in accordance with established policy and procedures
    • Creates an atmosphere for guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
    • Provides game security and protects Company assets by facing games at all times and being able to recreate bets/situations when necessary.
    • Responsible for handling all monies (bankrolls, payoffs, come and prop bets, making change and check handling) accurately in games.
    • Able to verbalize all aspects of the game including answering questions in regard to other games and the property.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

High School Diploma required.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.
• Hard Rock operations.
• Policies and procedures as well as knowledge of and ability to identify various cheating techniques.

ABILITY TO:

• Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Solve practical problems and deal with a variety of situations.
• Be flexible to work varying shifts and time schedules as needed.

Age Requirements